As a convenience to prospective customers, we have included key components of The Mobile Venue Booking Agreement. A link to the full agreement will be included with the emailed invoice.
A level surface is required for installation of any Society equipment, including tables, tents, chairs, and/or the dance floor. Please ensure the targeted area is level. If the delivery driver/setup-team is not able to setup due to a non-level surface, the setup will be disallowed and the Cancellation/Refund Policy will go into effect.
Due to the variables of supplier inventory, shipping terms, booking conflicts, product accessibility, and unforeseen dynamics of live events, the availability and volume of any specific furnishing or games content of Society is subject to change. We guarantee that all content listed on the Estimate/Invoice is on-hand or attainable at the time of receiving the Customer deposit. If we later discover that a specific furnishing or gaming item is not expected to be available for the booking, we will notify the customer within 24 hours of discovery or the next business day. Under these circumstances, Hillman B2 reserves the right to make comparable changes without customer consent or approval.
The only guest tent/lounge and furnishing that can be exposed to smoking or vaping is the Cigar Lounge. If the customer allows smoking at the event, the Cigar Lounge must be included in the booking order. Designated tents, tables and chairs are included in the Cigar Lounge. Due to the presence of tobacco scent, this equipment is not interchangeable and therefore cannot be placed inside other lounges or tents. If smoking occurs in other areas of the rental assets, the scent will permeate the tent awnings, fabrics or furnishing. The customer will therefore be charged a minimum cleaning fee of $300 per tent area where smoking occurred.
Fifty percent of the Estimate/Invoice total is due upon receipt in order to confirm the booking. The remaining balance is due five business days prior to Equipment Setup Date. If the initial Booking Inquiry is submitted less than three days before the Event Date, the full balance due must be paid before an Equipment Setup Date is scheduled. There are no exceptions to this policy.
For the purposes of this Agreement, inclement weather is defined as heavy rain that includes incidence of thunder and/or lightning. Snow, ice, or wind that equals or exceed 25mph are also regarded as inclement weather conditions. Regardless of the venue selected, 90% to 100% of the seated spaces (excluding park benches) are covered by tent or umbrellas.