As a convenience to prospective customers, we have included key components of our Society Residential Booking Agreement. A link to the full agreement will be included at the bottom of your invoice/quote sheet.
A level surface is required for installation of any Society equipment. If the delivery driver/setup-team is not able to setup due to a non-level surface, the setup will be disallowed and the Cancellation/Refund Policy will go into effect.
Due to the variables of supplier inventory, shipping terms, product accessibility, and unforeseen dynamics of events, the availability and volume of any specific furnishing, decor, or entertainment content of Society is subject to change. Though we will attempt to appeal to personal preferences, table setting arrangements are provided as a courtesy. We guarantee that all content listed in the Invoice is on-hand or likely attainable at the time of invoicing. If we later discover that a specific furnishing, decor, or entertainment item is not expected to be available for the scheduled rental, we will notify the customer within 24 hours of discovery or the next business day. Under these circumstances, Hillman B2 reserves the right to make comparable changes without customer consent or approval.
Fifty percent of the Invoice is due upon receipt in order to confirm the Delivery Date. Remaining balance is due 5 business days prior to the Delivery Date.
The Delivery Time estimate is included on the Invoice. Due to possibility of traffic and unforeseen circumstances, we allow driver/setup team delays within one-hour. The driver or a setup team person will contact the customer via phone and/or text message regarding any delays. We also allow the customers up to an hour for unexpected delays. Upon arriving at the residence, if the setup team does not have access or is prevented from setting up within one hour of arrival, the setup will be cancelled, and subjected to our Cancellation/Refund Policy.
The only lounge area and furnishing that can be exposed to smoking or vaping is the Cigar Lounge. If the customer allows smoking at the event, the Cigar Lounge must be included in the rental. Designated tents, tables and chairs are included in the Cigar Lounge. Due to the presence of tobacco scent, this equipment is not interchangeable and therefore cannot be placed in other lounges. If smoking or vaping occurs in other areas of assets, the scent will permeate the tent awnings, fabrics or furnishing. The customer will therefore be charged a minimum cleaning fee of $200.
For the purposes of this agreement, inclement weather is defined as heavy rain that includes incidence of thunder and/or lightning. Snow, ice, or wind that equals or exceed 25mph are also regarded as inclement weather conditions. Regardless of the Micro venue selected, 90% to 100% of the seated spaces (excluding park benches) are tent covered.